Twelve days have passed since the suspension of the passport distribution process in Kabul, even though offices are open in 17 provinces.
A number of passport applicants said that even though they are ill and have medical conditions requiring travel, they have not been able to get their passports for days.
The asked the Islamic Emirate to resume the process of distributing passports in the capital and solve the problems of the people.
“We have been coming and going for nearly a week. They do not take action and don’t say whether this (process) is working or not. I said that I have a patient, but they say that you will not be allowed anything until the passport office opens,” said Mohammad Asif.
He said that his seven-year-old daughter was seriously injured in a car accident three months ago l and the doctors told him that he should take her abroad for treatment.
“Every day we come and go, nobody helps us, all we have to do is to get the biometric (processing) then we will get our passport,” said Allah Dad, a passport applicant.
In the meantime, officials at the passport department said that the passport distribution process in the capital has been halted due to the destruction of the Interior Ministry’s biometric data by foreign forces, and they are trying to resolve the problem as soon as possible.
The officials also said the people who have come to Kabul to obtain passports should go back to their provinces or their neighboring provinces where passport offices are active now.
“I ask the passport applicants who have come from other provinces to go to their provinces or one of their neighboring provinces where the services are ongoing and get their passports from there,” said Abdul Khaliq Mohammadi, deputy director of the passport department.
He added: “The people have already been told through the media that the biometric data center of the Interior Ministry, which was located inside the ministry, has been damaged by the foreign forces and has some problems, and we promise that we will resolve the problems and will get a positive result.”
In 17 provinces the passport distribution process is ongoing, but it is not yet clear when this process will resume in Kabul.